This privacy policy explains how On The Fly Pest Solutions collects, uses, and safeguards any information you provide while using our website. We are dedicated to protecting your privacy, and if we ask for certain personal information to identify you, rest assured that it will only be used in line with this privacy policy.
We may update this policy occasionally by changing this page. We recommend checking this page regularly to ensure you are comfortable with any changes. YOUR USE OF THE SITE AFTER SUCH POSTING WILL CONSTITUTE ACCEPTANCE BY YOU OF SUCH CHANGES. This policy is effective starting 2/13/2025.
COMPLIANCE WITH EU CONSUMER RIGHTS DIRECTIVE
In compliance with the European Union’s Consumer Rights Directive, we provide an accessible link to the EU’s Online Dispute Resolution (ODR) platform. This allows EU consumers to submit complaints about online purchases for potential out-of-court resolution. To access the ODR platform, please visit https://ec.europa.eu/consumers/odr/main/?event=main.home2.show
WHAT WE COLLECT
We may collect the following information:
- Name
- Contact details, including email address
- Demographic information such as postcode, preferences, and interests
- Other information related to customer surveys and offers
HOW WE USE YOUR INFORMATION
We gather this information to understand your needs and enhance the services we offer, including for the following reasons:
- Keeping internal records
- Improving our products and services
- Sending occasional promotional emails about new products, special offers, or information we believe you may find valuable
- Conducting market research, which may involve contacting you via email, phone, fax, or mail
- Customizing the website based on your interests
We partner with Microsoft Clarity and Microsoft Advertising to analyze how you interact with our website, using behavioral metrics, heatmaps, and session replay to enhance and promote our products/services. Data about website usage is captured via cookies and other tracking technologies to assess product popularity and online behavior. This information is also used for site optimization, fraud prevention, and advertising. For more details on how Microsoft handles your data, visit their Privacy Statement.
SECURITY
Except as otherwise provided in this privacy policy, we will keep your personal information private and will not share it with third parties, unless such disclosure is necessary to: (a) comply with a court order or other legal process; (b) protect our rights or property; or (c) enforce our terms of service. The Site has security measures in place, including but not limited to the use of a Secure Sockets Layer (SSL) software to prevent the loss, misuse, and alteration of the information that we obtain from you, but we make no assurances about our ability to prevent any such loss, misuse, to you or to any third party arising out of any such loss, misuse, or alteration.We are committed to securing your information. We have implemented appropriate physical, electronic, and managerial procedures to protect your information from unauthorized access or disclosure.
Although we make good faith efforts to maintain the security of your personal information, no method of transmission over the Internet or method of electronic storage, is 100% secure and we cannot guarantee that it will remain free from unauthorized access, use, disclosure, or alteration. Further, while we work hard to ensure the integrity and security of our network and systems, we cannot guarantee that our security measures will prevent “hackers” or other unauthorized persons from illegally accessing or obtaining this information.
As part of securing personal data stored on our servers, we restrict access to personal information residing on those servers to Company employees, contractors, and agents who need to know that information in order to operate, develop, or improve our services. These individuals are bound by confidentiality obligations and may be subject to discipline, including termination and criminal prosecution, if they fail to meet these obligations.
If we learn of a security breach, we may attempt to notify you electronically so that you can take appropriate protective steps. By using our services or the site or by providing personal information to us, you agree that we can communicate with you electronically regarding security, privacy, and administrative issues relating to your use of our services or the site.
If a security systems breach occurs, we may post a notice on our homepage or elsewhere on the site and may send email to you at the email address you have provided to us. Depending on where you live, you may have a legal right to receive notice of a security breach in writing. This notice paragraph applies to users of our services and the site.
USE OF COOKIES
A cookie is a small text file stored on your computer when you visit our website. It helps analyze web traffic or notifies you when you visit a specific site. Cookies allow web applications to respond to you as an individual by remembering your preferences and tailoring the website’s functionality to your needs.
We use cookies to identify which pages are being visited, allowing us to analyze data about web traffic and improve the website to better serve our customers. This information is only used for statistical analysis, after which it is removed from the system.
Cookies help us provide a better website by enabling us to monitor which pages are useful and which are not. A cookie does not give us access to your computer or personal informationpersonal information, except the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can adjust your browser settings to decline them if you prefer. This may limit your ability to fully enjoy the website.
LINKS TO OTHER WEBSITES
Our website may contain links to other websites of interest. However, once you leave our site via these links, we have no control over the other site. We cannot be responsible for the protection and privacy of any information you share on those sites, which are not governed by this privacy statement. Exercise caution and review the privacy policies of the websites you visit.
CONTROLLING YOUR PERSONAL INFORMATIONPERSONAL INFORMATION
You can limit the collection or use of your personal informationpersonal information in the following ways:
- Set your web browser to decline cookies
- If you have previously consented to receive marketing communications, you can withdraw your consent at any time by contacting us at the address below or calling (410) 982-5050.
- To opt-out of web analytics, visit the Google Analytics opt-out page and install the add-on for your browser.
- To disable personalized ads from Google or other ad networks, visit the ad opt-out page.
We do not sell, distribute, or lease your personal informationpersonal information to third parties unless required by law or with your permission. If you wish, we may send you promotional information about third parties we think you may find interesting.
Under the Data Protection Act 1998, you can request a copy of the personal informationpersonal information we hold about you for a small fee. To request this information, write to:
ON THE FLY PEST SOLUTIONS
5 Church Lane
Pikesville, MD
If you believe the information we hold about you is incorrect or incomplete, please contact us at (410) 982-5050 or write to us at the address above, and we will promptly correct any errors.
We do not knowingly collect or maintain personal information from anyone under the age of 18, unless or except as permitted by law. If we learn that personal information has been collected from a user under 18 years of age on or through the site, then we will take the appropriate steps to cause this information to be deleted. If you are the parent or legal guardian of a child under 18 who has registered on the site or you believe has otherwise provided personal information, please contact us at the address above to have that child’s information deleted.