Frequently Asked Questions
Many of our customers have specific questions about our services. Here are just a few of our most frequently asked questions.
Contents
- Frequently Asked Questions
- General Questions
- Service Questions
- Is the treatment safe for my family and pets?
- Does a technician have to visit my house before I can schedule a service?
- How long after the initial treatment does it take to see results?
- Why was the technician focusing on the exterior of my home when the problem is on the inside?
- What if I still have a problem after my initial treatment or in between quarterly services?
- Why should I keep my contract current when I don’t see any pests?
- Product Labels
General Questions
Why should I hire a professional pest control technician?
Here at On The Fly we use professional grade chemicals and are trained in their safe application methods. Many pests have built up resistance to ‘over-the counter’ chemicals and baits. We keep up with IPM’s latest protocols to ensure the safety and effectiveness of all of the products we use.
Why are there no prices listed on the website?
On The Fly is not a ‘one size fits all’ kind of company. We specialize in customizing a treatment plan that is specific for you, your home, and your property’s needs. The price of a service can vary depending on the severity of the infestation and the size of the premises. We provide free estimates before treatment.
How can I get a quote?
Simply contact us via phone or email and a member of our customer service team will provide you with any quotes you request. We are always here to address any questions or concerns you may have!
What products do you use?
If you need to know more about the pest control products used during your service, On The Fly has all the EPA registered product labels for all the products we use to keep you, your business and your home free of pests.
Service Questions
Is the treatment safe for my family and pets?
Safe, Sustainable Solutions is our motto and for a good reason! All of the chemicals used by On The Fly technicians are EPA certified and applied according to their label. Therefore, our treatments are safe for you, your children, and your pets.
Does a technician have to visit my house before I can schedule a service?
Absolutely not! We wouldn’t want pushy sales people coming to our house so we would never do that to you. You can get a quote and book your service via email or phone.
How long after the initial treatment does it take to see results?
For most common infestations you should start seeing an improvement within 1-3 days. It can take up to 10 days for an infestation to be completely eradicated.
Why was the technician focusing on the exterior of my home when the problem is on the inside?
Pests come from the outside! Instead of just treating the symptoms, On The Fly aims to fix the problem at the source as well. Trimming bushes back and sealing up entryways will prevent any future pests from getting into your house.
What if I still have a problem after my initial treatment or in between quarterly services?
On The Fly guarantees your satisfaction. If there is ever a problem after one of our treatments we will come back at no charge until your home is free of pests!
Why should I keep my contract current when I don’t see any pests?
You are not seeing pests because On The Fly is doing their job! Our four seasons approach for our residential customers is designed to solve your pest problems at the source, preventing them from entering your home.
Product Labels
All of our EPA registered product labels are listed below for your convenience.
Poison Control: 1-800-222-1222
Adonis 75
Alpine Dust Insecticide
Advion Ant Gel
Alpine Pressurized Insecticide
Alpine WSG
Altosid Pro-G
Avert Dry Flowable Cockroach Bait
Biozyme
Bora-Care
BTI Briquets
CB-80
CimeXa
Contrac Blox
Contrac Place Pacs
Contrac Soft Bait
Crossfire
Crossfire Aerosol
Cyzmic CS
DeltaDust
Ditrac Tracking Powder
Drione Dust
EcoPCO AR-X
ExciteR
Exponent Insecticide Synergist
Final Blox
First Strike Soft Bait
FUSE
Generation Mini Blocks
Generation Pellets
Gentrol Point Source
Gourmet Ant Bait
InTice Granular Bait
InTice Thiquid Ant Bait
Maxforce FC Magnum
Maxforce FC Select
Nature-Cide All-Purpose Commercial Concentrate
Nature-Cide Insecticidal Dust
Nature-Cide Pest Management X2
Orthene PCO Pellet
Phantom
Precor 2000 Plus
Precor IGR
Premise 75
Rozol Tracking Powder
Snake Scram
Snake-A-Way
Take Down Soft Bait
Talstar P Professional
Talstar Xtra
Tekko Pro
Temprid SC
Tempo SC Ultra
Termidor Foam
Termidor HE
Termidor SC
Trelona Compressed Termite Bait
Tri-Die Dust
Vendetta Plus
Wasp Freeze
ZP Tracking Powder
Zenprox EC